Microsoft says it’s shutting down its UK “experience center” in London next month, nearly six years after it first opened as a 21,000-square-foot Microsoft store. “To better align with its focus on digital growth, Microsoft has decided to exit the lease at the Microsoft Experience Centre in London early,” says an unnamed Microsoft spokesperson in a statement to Windows Central.
The store originally opened in July 2019, just months before the pandemic lockdowns began. Microsoft then quickly transitioned it to an “experience center” alongside closing its stores in the US in 2020.
I visited the London flagship store for its opening day, at a time when the company had more than 80 retail stores worldwide. The big, bold, and British store included Surface devices on every floor, HoloLens headsets, a big Xbox gaming lounge, and even a real-life McLaren Senna sports car that you could sit in and play Forza.
It was quite the venue, set in the heart of Oxford Circus and inside a historic building with windows and ceilings from the 1920s. Microsoft spent two years renovating the space, with giant 4K video walls and an opening party that included British celebrities like Peter Crouch.
After transitioning the UK Microsoft store to an experience center, the software giant regularly used the space for business meetings and partner events — turning it into a showcase for Microsoft products and services in recent years. A similar experience center still exists in New York City, but I suspect it’s only a matter of time until that meets a similar fate to the one across the pond.